My Appointments offers a fully integrated payment processing solution that allows you to seamlessly process credit or debit card payments, accept online payments for invoices sent to clients and request prepayment or deposits for online bookings. No terminal is required to process payments however for those who prefer, we also offer an integrated tap payment solution.
While you are on our free trial, you’ll have 30 days to utilise our payment processing through a temporary account. After this time, you’ll need to apply for your own merchant account and accept our payment partners terms and conditions to continue to process payment. All payments are processed by our third party payment processing service provider who hold a Level 1 PCI DSS certification, the highest possible level of security compliance available.
During your free trial, online payment processing will be charged at 1.7% plus 25c per transaction and any payment you collect will be deposited into your nominated bank account weekly on a Friday minus the transaction fees. There is also a 25c fee charged by the banks with every deposit made to your account. Before we can deposit your first payment, you will need to provide your bank account details and proof that you are the owner of that bank account.
After your trial ends, you can choose our Starter plan ($0 p/m) or our Premium plan ($29 p/m).
If you choose our starter plan, you’ll never pay a monthly fee to use My Appointments provided you’re using our payment processing integration to process card payments.You will need to complete a merchant application form which will require you to provide proof of identity, bank account details for deposits as well as some basic information about your business such as ABN to set up your own account to continue on the starter plan. If you choose our Premium plan, payment processing is optional.
Costs are as follows:
Starter plan: 1.7% plus 25c per transaction
Premium plan: 1.5% plus 25c per transaction
25c deposit with each settlement made to your account (choose weekly or daily)
If you’d like to offer fast in-person payment processing, we also have an integrated tap payment machine. There is a one off cost of $68 (including GST and shipping) to purchase this terminal. To use the tap integration, you will need to apply for your own merchant account. By applying for a tap machine, you’ll automatically be assigned the ability to process online payments. Payment processing rates are 1.5% plus 25c per transaction no matter what plan you have selected.
To the extent permitted by law, we do not warrant, guarantee or represent that unauthorised access to information and data on the Payment Gateway cannot occur.
You agree that you have relied on your own independent assessment and judgement determining whether the Payment Gateway meets your payment processing requirements.
You will indemnify us in respect of all and any losses we incur as a result of any breach by you of the Payment Processor’s terms and conditions or privacy policy.